The Role of the SARS Compliant Management Office

SARS provides unhappy taxpayers with the following three ways to submit a complaint:

  1. Via E-filing;
  2. At a SARS branch; and
  3. Through the SARS Compliant Management Office (CMO)

The CMO should be contacted telephonically on 0860 12 12 16 and taxpayers should only submit a compliant where they have the relevant case reference number.

As the CMO replaced the previous SARS Service Monitoring Office (SSMO), the SSMO is no longer contactable on

3909 replies

Comments are closed.